Privacy Policy
Veldtech Virtual Assistants ("Veldtech," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website at veldtechva.com, how we use it, and the choices you have.
Information we collect
Information you provide
When you submit our contact form, we collect:
- Company name
- First and last name
- Job title (optional)
- Email address
- Phone number
- Zip code
This information is submitted to Zoho CRM, our customer relationship management platform, for the purpose of responding to your inquiry.
Information collected automatically
Our web server may collect standard log data such as your IP address, browser type, referring page, and pages visited. This data is used for site maintenance and security and is not linked to your contact form submission.
How we use your information
We use the information you provide to:
- Respond to your inquiry
- Schedule and conduct a discovery call
- Communicate with you about our services
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
SMS messaging
Veldtech Virtual Assistants does not send SMS or text messages. Your phone number is collected solely for the purpose of voice communication related to your inquiry.
Third-party services
We use the following third-party services:
- Zoho CRM — processes and stores contact form submissions. Zoho's privacy policy is available at zoho.com/privacy.html.
- Google Fonts — serves the Inter typeface used on this site. Google may collect your IP address when fonts are loaded. Google's privacy policy is available at policies.google.com/privacy.
Cookies
This website does not set first-party cookies. Third-party services (such as Zoho or Google Fonts) may set their own cookies. Refer to their respective privacy policies for details.
Data retention
We retain contact form submissions in our CRM for as long as necessary to fulfill the purpose for which they were collected, maintain our business relationship, or comply with legal obligations. You may request deletion of your data at any time by contacting us.
Data security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website is served over HTTPS. Contact form data is transmitted directly to Zoho CRM over an encrypted connection.
Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
To exercise any of these rights, contact us using the information below.
Children's privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us so we can delete it.
Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact us
If you have questions about this privacy policy or your personal information, contact us at:
Veldtech Virtual Assistants
Phone: (916) 345-3616
Hours: Monday–Friday, 8 am–5 pm Pacific